12/4/2023 0 Comments Silverstack lto write timesTo receive a refund, you must provide the original packaging and documentation. Repack the item(s) in the original packaging materials. When approved, you will receive an email with your Return Merchandise Authorization Number along with detail shipping and packaging instructions. Obtain your Return Authorization Number:Ĭontact us to obtain a Return Merchandise Authorization (RMA) number.Therefore we will be unable to process any refunds or exchanges.īespoke jewelry and special orders cannot be exchanged or returned under any circumstances. ![]() Note that for hygiene reasons we are unable to accept returns on earrings. During the sales period, the purchase of discontinued items will be final. A returns authorization number (RMA) must be obtained before any item is shipped back to us. Contact us before posting any items back to Pregomesh. Please note that pierced earrings including earring pendants are non-returnable for reasons of hygiene and safety. ![]() Please note that the customer will have to pay for any costs that may incur when shipping the product back to Pregomesh. ![]() Return և exchanges are carried out in accordance with the law of return on precious metals of the buyer country.įor exchange, returns and refunds of items purchased not directly from Pregomesh, please contact the particular reseller where the product was purchased from.Īll items can be returned within 14 days from the delivery date, this applies to all countries. The products must be returned in their original condition and packaging.
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